Faq

Your trash bins harbor bacteria and viruses that are harmful to you and your family. The smells generated by these organisms can reach dizzying proportions. These smells also attract insects and rodents. We eliminate these problems with our garbage bin cleaning services. If you have to leave your bins inside your garage (most Homeowners Associations), you already know how bad they can smell. HOA’s love this service and so do the homeowners. If you just use water, you are not killing the bacteria, you are simply giving them a bath! We kill 99.9% by using 200-degree water to ensure that your bin has been sanitized and deodorized.

In colder climates, your trash bins may not be serviced during the winter months. When you choose quarterly cleanings, we may service your bins for 3 quarters out of the year. Similarly, with monthly cleanings, we may service your bins for 10 months out of the year. You are only charged for scheduled visits.

Our truck will come to your home after your trash has been collected. We will clean all bins designated by you for cleaning. Our garbage bin cleaning services are scheduled based on your trash pick-up day and are assigned to you in “Week 1, 2, 3 or 4.” The first Monday of the month determines “Week 1” of a month. If you live in an area that empties your recycle bins every other week, please let us know. We will have to schedule your services a bit different.

For most cities, our garbage bin cleaning services will happen on your city garbage day. However, it depends on where you live. The garbage collection companies are always changing garbage pick up schedules, and we have to work around their schedules. There are some areas that pick up garbage very late. Usually, bins will be cleaned on garbage day, but there may be times where your bins will be cleaned early the day following your garbage day. We understand the rules HOAs have for residents to keep bins in garages, behind fences, etc. and we will do our best to coordinate cleaning schedules with you for your convenience. Also, cleaning reminders will be emailed to you.

Yes we will, but we feel you are best served when signing up for regular periodic cleanings. First time cleanings usually take considerably longer than subsequent “maintenance” cleanings, and we price accordingly.

We will contact you when we receive your order regarding the next service date in your neighborhood. Sign up online or call us direct.

No. You tell us which of your trash bins you want on the program.

No. Each container has its own identification and will be cleaned each service cycle.

You should contact us anytime you are planning a move so that we can make proper arrangements to cancel or continue your service in another area.

If you were to clean your own bin using a hose, you could easily use 15 gallons or more. On average, it takes us less than 4 gallons. Did you know it is AGAINST THE LAW to clean your bins and let the water run down the storm drain? This contaminated water does serious damage to our waterways and the environment. We collect the water, carry it away in our garbage bin washing truck, and dispose of it properly. We have contracted with a local water treatment facility to maintain compliance with Water Quality Acts and Health Department requirements.

We use up to 3000 psi pressure which is very powerful. Paint, tar and other adhesives are extremely difficult to remove and may not come off. We will do our best to remove these problem areas as best we can. Bins that have not been washed in several years may also require a few more cleanings before these problem areas are broken up and removed. Our customers have been thrilled with the results and so will you. Please remember… if you have newer bins, they are sure to look brand new after cleaning. If your bins are several years old, they will be clean, but may have the “worn look” still present. Although we can’t take a bin that is 20 years old and make it look brand new, it will be sanitized and deodorized to protect you and your family. We take great pride in offering this new and unique service to all our neighbors.